United Airlines accidentally sends family's dog to Japan

Interior aircraft Overhead bin for luggage

Interior aircraft Overhead bin for luggage

According to KCTV5 News, Kara and Joseph Swindle are in the process of moving their entire family from OR to Kansas, and arrived in Kansas City, Missouri on Tuesday via a United Airlines flight.

Upon arrival at United's cargo center at Kansas City airport, they were met by a Great Dane that was inside a pet carrier that looked like Irgo. Fortunately, there was no indication that anything was wrong with the dog when he landed more than 6,000 miles from his new home in Wichita. "I just want to know where my dog is", she said. The spokeswoman also said that the Airline allows pets in the cabin when they are transported in kennels that can fit under the passenger's seat, according to CNN.

Irgo had flown in a kennel on a different United Airlines flight that arrived at 4:30 p.m. on Tuesday. Instead, the family found a Great Dane. She later discovered that due to a mix-up, Irgo had been mistakenly put on a United Airlines flight to Japan. They have our paperwork here saying that this is the correct dog, but we know it's not.

However, the Airline was involved in another dog mishap recently when it mistakenly sent a German shepherd bound for Kansas to Japan.

Swindle said this was the first time she'd ever brought the beloved dog on an airplane.

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"At this point, all I can do is be hopeful that my dog is going to be okay and return safely", she added. "I've cried too much".

Following outcry over the incident, United said it was a "a tragic accident that should never have occurred, as pets should never be placed in the overhead bin". "We have notified our customers that their pets have arrived safely and will arrange to return the pets to them as soon as possible", United spokesman Jonathan Guerin said.

On March 12, a french bulldog died on a flight from Houston to NY after a flight attendant its family put him in an overhead compartment for the flight.

Some 24 pets died while flying with USA carriers a year ago, 18 of them with United, according to the Department of Transportation.

According to reports, the pet owner argued with crew staff but eventually put the pug in the compartment after being told it was safe.

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