AT&T provides new option to help block spam calls

Robot reaching out

Robot reaching out

The company said that it will initiate the service automatically "over the coming months" and that customers will receive a text message notifying them it has been activated.

AT&T* will add automatic fraud blocking and suspected spam-call alerts to millions of AT&T consumer lines at no charge.

Custom Call Controls† lets you choose call categories to accept, block, or send to voicemail. The feature, which is slated to roll out in the coming months, will first be activated on new lines before being applied to existing accounts.

We aren't typically fans of opt-out services from wireless carriers, but robocall blocking is something we all need in our lives.

Hiya, the company whose algorithms support AT&T's Call Protect, recently issued a robocall report, which shows that robocalls grew to 25.3 billion in the first half of 2019, up 128% compared to the same period previous year and almost reaching the 26.3 billion robocalls Americans received in all of 2019. More than 4.3 billion robocalls, both legal and illegal, were placed last month, according to industry data. At times, they are illegal scams. Now, AT&T customers will only have to opt out via their account settings if they don't wish to have calls blocked.

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MyAT&T is also the place where you can opt out of the service.

"The commission's recent action builds on a years-long effort to enable broader adoption of call-blocking tools and allow providers to better protect their customers and networks", the company said in a statement.

For customers who are exhausted of these calls and don't want to wait to get access to the new blocking protection, AT&T says downloading the AT&T Call Protect app will offer this same benefit.

In advance of tomorrow's Federal Communications Commission annual summit, which this year will focus on the SHAKEN/STIR protocols and their use to combat robocalling, AT&T has said it will add automatic robocall-blocking technology to its customers' accounts.

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